Keep Customer Records Accurate and Secure with MiExact

Effective account monitoring and management is essential for businesses that handle customer data, ensuring that records remain up to date, secure, and compliant.

How MiExact Supports Account Monitoring & Management

1. Keeping Customer Data Accurate

Outdated records can lead to billing errors, unnecessary communications, and compliance issues. By integrating MiExact’s mortality data, businesses can update customer accounts, ensuring deceased individuals are promptly and accurately identified.

2. Preventing Fraudulent Account Activity

Fraudsters often exploit the identities of deceased individuals to access accounts, withdraw funds, or claim benefits. Regularly checking customer databases against mortality data helps prevent account takeovers and fraudulent transactions.

3. Enhancing Customer Experience & Sensitivity

Incorrectly contacting the families of deceased customers can cause distress and damage your organisation’s reputation. MiExact’s data helps businesses ensure communications are handled appropriately and accounts are closed or transferred smoothly.

4. Ensuring Compliance with Regulations

Regulated industries, such as financial services, insurance, and utilities, must adhere to strict Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. Using mortality data in account monitoring ensures compliance by verifying customer status and preventing fraudulent use of deceased identities.

Sectors That Benefit from MiExact Mortality Data:

MiExact mortality data is invaluable for any organisation that needs to maintain customer accounts, including:

Financial Services & Insurance

• UK banks and financial services use MiExact mortality data to ensure deceased account holders are identified
• MiExact mortality data is also crucial for UK financial services for fraud prevention and AML processes
• Insurance providers use MiExact data to update policy records and stop fraudulent claims using the identities of deceased people

Utilities & Telecoms Providers

• Gas, water, electricity and broadband providers need MiExact mortality data to maintain accurate billing records and prevent communications with deceased customers.
• Deceased data cleansing improves efficiency in account management by helping to manage service terminations if required

Retail & Loyalty Programmes

• Top UK consumer retail brands use MiExact mortality data to ensure loyalty card programmes reflect active members and avoid the accumulation of unused points or benefits
• Mortality data also enables retailers to maintain accurate customer records, removing deceased individuals from mailing lists and databases

Subscription & Membership Services

• Organisations providing a membership or subscription service, particularly to physical addresses, use MiExact mortality data checks to keep records accurate, avoid inappropriate renewals or communications and aid service continuity or termination

Why Choose MiExact to Support your Account Management Processes?

• Reliable & Up-to-Date Data – Access one of the most comprehensive mortality datasets available.
• Automated Account Updates – Seamlessly integrate mortality checks into your customer database.
• Fraud Prevention & Risk Reduction – Protect against account misuse and unauthorised access.
• Regulatory Compliance – Meet AML, KYC, and data protection requirements with confidence.

Take Control of Your Customer Data

Get Started Now

Stay compliant, protect your business from fraud, and ensure a better experience for your customers with MiExact’s mortality data. Contact us or fill the short form below and one of our experts will be in touch to learn more about your business.