Recover Debt Responsibly and Reduce Risk with MiExact

MiExact’s accurate mortality data helps debt collection agencies, financial institutions, and service providers identify deceased account holders.

Managing outstanding debts can be challenging, especially when account holders have passed away. Using MiExact mortality data as part of your processes can ensure collections are handled appropriately, ethically, and in compliance with UK regulations.

How MiExact Supports Debt Collection and Write-Off Management

1. Identifying Deceased Debtors

Pursuing payments from deceased individuals can waste time, increase costs, and damage your organisation’s reputation. MiExact’s mortality data allows you to verify if a debtor has passed away, ensuring collection efforts focus on recoverable debts.

2. Preventing Distress to Families

Contacting the family of a deceased debtor in error can cause unnecessary distress and lead to complaints or legal challenges. Our data helps ensure that communications are handled sensitively, and accounts are closed or transferred appropriately.

3. Reducing the Cost of Uncollectible Debt

Identifying deceased account holders early helps organisations adjust debt recovery strategies, avoiding wasted resources on debts that may not be legally recoverable. This improves efficiency and financial planning.

4. Ensuring Compliance with UK Regulations

Debt collection is a heavily regulated sector in the UK, with firms required to follow Financial Conduct Authority (FCA) guidelines, GDPR, and industry best practices. Using mortality data ensures your business remains compliant and avoids potential legal or reputational risks.

Sectors That Benefit from MiExact for Debt Collection:

Debt Collection Agencies

Verify whether a debtor is deceased using Halo^TM, before pursuing recovery efforts

Banking & Financial Services

Update records and prevent incorrect debt collection activities by checking against Halo^TM

Loan & Credit Providers

Prevent fraudulent claims and adjust debt recovery strategies with MiExact's Halo^TM file

Utilities & Telecoms Providers

Halo^TM ensures utility and telecoms providers can avoid contacting deceased customers with outstanding bills and facilitate appropriate account closure

Legal & Probate Services

Assist in the fair and lawful management of outstanding debts from deceased estates

Why Choose MiExact?

Comprehensive and Accurate Data: Around 10,000 new death notifications are added to our Halo^TM file each week, with most of these deaths having taken place in the previous two weeks
Seamless Integration: Incorporate MiExact data into your existing debt management, collection and write-off processes
Trusted & Verified Sources: Our UK-specific data is sourced from probate records, funeral directors, financial institutions, registrars, and a national consumer notification service.
Expert Knowledge and Customer Service: Our highly experienced team have been providing a dedicated data support service for all clients for over 30 years and aim to respond to all queries within 24 hours.

Manage Debt Recovery and Write-Off Management More Effectively

Ensure compliance, improve efficiency, and protect your reputation with MiExact’s mortality data for debt collection and write-off management.