Trust in Data: Why Information Security Matters
Trust in data depends on more than accuracy alone. Following MiExact's ISO/IEC 27001 certification earlier this year, we reflect on the role information security plays in building trust and supporting confident decision making.
Trust sits at the heart of every decision organisations make.
Whether it's a charity shaping its fundraising strategy, a financial institution managing risk, or an organisation communicating with its customers, decisions are only as good as the information they are based on.
At MiExact, organisations rely on our data, insight and intelligence to support critical decisions across customer engagement, compliance, risk management and strategic planning. From helping charities better understand supporter behaviour and giving trends, to helping commercial and regulated organisations respond to changes in customer circumstances, manage risk and prevent fraud, the information we provide often sits at the heart of important business processes.
That's why information security matters.
Earlier this year, MiExact achieved ISO/IEC 27001:2022 certification, the internationally recognised standard for information security management.
While certification is an important milestone, its value goes far beyond compliance. It provides independent assurance that the governance, processes and controls underpinning our services meet recognised international standards.
What this means for our clients
ISO/IEC 27001:2022 certification demonstrates our commitment to:
- Protecting the information our clients trust us with.
- Managing information security risks through a structured and recognised framework.
- Embedding security, governance and accountability throughout our organisation.
- Continually reviewing and improving our processes as risks evolve.
For our clients, it provides confidence that information security is not treated as a standalone exercise, but as a core part of how we operate.
"Information security is fundamental to the trust our clients place in us. Achieving ISO/IEC 27001:2022 certification provides independent validation of the controls, governance and processes that underpin our services. More importantly, it reflects our ongoing commitment to protecting information and maintaining the high standards our clients expect from MiExact." Neil Graham, CTO, MiExact
Trust as a foundation for better decisions
Our clients use MiExact information and intelligence to support everything from supporter engagement and strategic planning to customer communications, compliance and fraud prevention.
Whatever the use case, confidence in the quality, security and governance of that information is essential.
Achieving ISO/IEC 27001:2022 certification strengthens the foundations that enable our clients to use our services with confidence.
Because when organisations are making important decisions based on data and insight, trust matters.
To learn more about MiExact and the services we provide across charity, identity and customer data intelligence, explore our solutions.